Claim form

Despite all the precautions we take and the professionalism we use, it happens on occasion that our customers ask us to change or correct a detail on a product or to amend a term of a previously established agreement. In these very rare cases where we have to take specific action to help our customer, we hasten to deploy all necessary resources to make the corrections as quickly as possible. The satisfaction of our customer is always our priority.

Therefore, do not hesitate to use the claim form.

IMPORTANT: Fields marked with a red square are required

Organization name (or company) (Required)

Province (Required)

Address: (Required)

(Address, PO Box, civic number)

Postal Code:

City: (Required)

Name of the person responsible: (Required)

Title of the person responsible:

Telephone: (Required)

Fax:

Email: (Required)

exemple@exemple.com

Please indicate at least one of the following three pieces of information:

1. Customer code:

(16 digit number on the top left of the invoice)

2. Contract code:

(16 digit number on the top left of the invoice)

3. The following two fields are related and must both be completed

Invoice number:

Invoice date:

Short description of the reason for the claim: (Required)

To facilitate processing your request, please provide two photos of the product:

1. Photo of the entire product:

2. Photo of the specific problem

L'expert en solutions recréatives

Claim form