Customer service
Hello, with a view to providing the best service possible, we have established a procedure that includes all the information required to process claims quickly. You should expect a response within 24 to 48 hours following receipt of the completed form.
Thank you for your cooperation.
Required information
- Name of organization
- Address
- Contract number
- Purchase date (optional)
- Description of claim
*You must attach the following photos to your claim
- Image of full playset
- Image of the plaque
- Image centred on the parts of the module involved
An example of the required photos.
Please send everything to Service@Jambette.com
Thank you. On behalf of the Jambette team, have a great day.
Nathalie Marquis
After-Sales Service and Parts Manager
Tel. : 418 837-8246 extension 306
Service@Jambette.com
Toll free : 1 877 363-2687Charline Coquelet
After sales department
Tel : 418-837-8246 extension 210
charline.coquelet@jambette.com
Toll free : 1 877 363- 2687Stephie St-Jean
After sales departement
Tel: 418 837-8246 extension 200
Stephie.st-jean@jambette.com
Toll free : 1 877 363- 2687Isabelle Plante
Logistics and Installation Coordinator
Tel. : 418 837-8246 extension 296
isabelle.plante@jambette.com
Toll free : 1 877 363-2687Brigitte Caron
Transport logistics assistant
Tel. : 418 837-8246 extension 345
Brigitte.caron@jambette.com
Toll free: 1 877-363-2687